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Updates/Changes to Customer Service Efforts

The following is a detailed summary of what has been going on behind the scenes and in some cases not so behind the scenes…. * Dealer cuts: Over the last year I have been restructuring the way we operate. In late May/early June I came to the realization that we hadn’t achieved all of the… Read More

Delivery update to be…

posted here later today. Sorry for the delay in the updates. One of our European suppliers is making a trip to the US and will be here later this week for a meet and greet. We don’t receive guests very often so this means I am running around cleaning up the shop and working on… Read More

Delivery Update: Pre-Basel

Here is the report of the Kingtons delivered before I left for Basel, Switzerland. I did not get a chance to file this report before I left as I was, among other things, busy re-ordering instruction manuals and travel boxes so that they would be ready upon my return to the US. When I left… Read More

Delivery update


The watch-build side of the operational restructuring is largely complete. Not withstanding a a few loose ends to tie up, I now have the capacity and flexibility to dedicate more time to Kingston shipments. As of last week we have completed through #19 and C8, totaling 4 more orders. There is a gap between the… Read More

Shipments resuming…

this week as scheduled. I will provide the update of the watches shipped by the coming Tuesday.

Delivery pause


As you can tell this is not a Kingston. Kingstons will resume shipping next week. I am very close to clearing out the backlog of non-Kingston custom orders that are central to the operational restructuring. Given that there is about 1 more week’s worth of orders to clear and the restructuring is 4 weeks behind… Read More

Progress report


I am just emerging from a 10 day bout with the flu. Fortunately the flu shot I received a few weeks ago worked pretty well so the flu I had didn’t knocked me out but it did slow me down. As a result I was only able to ship 2 more Kingstons last week. At… Read More

Shipping sequence

After the feedback from the forum I was concerned that we might have botched the sequence numbers for the Kingston orders. The most recent snow storm kept Winnie out of the office for two days last week but we were finally able to review the sequence and scheduling information late last week. I can confirm… Read More

3 more down….


I finished three more Kingstons during the second half of last week. It’s too early to extrapolate a “pace” but the new method for the stems is working out well. As for photos I could only manage a really quick and dirty shot with an Iphone 4 app called the Hipstamatic. The photo above doesn’t… Read More

Stem update


I have a good feel for the range of stem lengths that the watches require. Given that I am trying a different tack. I have pre-cut, glued, and lubricated 4 crown/stem assembles. Each stem is 0.05 mm longer than the previous one, allowing me to cover the range of lengths I have encountered. Technically I… Read More