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2017-09-20: Paradive Gen 3 Update

Final selection ordering for pre-order customers should open in the next 5-7 days. We have been checking the timing on the watches and want to take a few more days for the following:

* Check the inserts to make sure nothing goofy has happened.
* Waiting on word from the rubber strap vendor to see when we will receive the straps (already into the 2nd delay so hopefully we get good news soon. They are supposed to be ready next week…..may be. If the straps weren’t so damn good I would have dropped these guys a long time ago.)
* Finish getting organized for the rest of the QC and shipments.

For General Ordering:

* We are still deciding when to open up ordering since it will take a few weeks to get the pre-orders out the door. In any event we will send an email out to anyone on the mailing list.

To sign-up for the mailing list:

General Mailing List

Paradive Gen 3 Mailing List

2017-08-30: Paradive Gen 3 Update

The first batch of watches has arrived. We are still waiting on the delivery of the 12-hr GMT inserts in aluminum and the rubber straps. Both of those parts should be delivered in the next 2-3 weeks.

The ordering email due out in August is behind schedule because I am behind on paperwork. The good news is that the QC of the received watches has begun and so far so good. I expect that we will be sending out the final selection emails in the 1-2 weeks….I just need to find a day or two to set up the ordering system and test it before we can send out the email.

Thanks for your patience and support!

2017-08-17: Paradive Gen 3 Delivery

  • The production watches for the Paradive Gen 3 ready-to-wear are expected to ship to us in the next few days. After receipt we will begin QC.
  • Pre-order Customers: We will email you to request your final selections in the next week or two. We will send out the notifications after we begin QC and we take some product shots of the final version that will be available, the 12-hr GMT aluminum insert version.
  • The rubber straps for the Paradive are in production. In truth the straps were to have been delivered to us in July but at the last minute the vendor emailed us to tell us our order wouldn’t be ready until September. So if you want your Paradive on the a UK MoD style strap there will be no delays in shipment. If you want your watch on the rubber strap shipment may be delayed depending upon when the vendor finally makes delivery of the straps to us.
  • General ordering: This will open in September. If you would like us to email you when ordering opens please add yourself to our mailing list if you haven’t already!

2017-06-16: Paradive Gen 3 launch

Thanks to support of the Hawkinge we are excited to announce the second offering in the ready-to-wear line, the Paradive Gen 3. It will be available in 6 configurations with a pre-order opening June 16th and shipments expected to begin in September:

1001/1002: Type I non-date or date, 12-hr aluminum insert (Pictures coming soon)

1101/1102: Type I non-date or date, 12-hr GMT molded acrylic insert

1004/1005: Type I non-date or date, Dive aluminum insert

Specifications are available on the pre-order page.

Below are the details of the pre-order. We wanted to get away from pre-orders but a production delay and some required travel in July forced our hand to use a pre-order to make sure we could hit the ground running when we got back. Originally we had expected to be shipping watches by now but instead we expect to begin shipping in September.

Pre-order Terms/Structure:

1. The deposit due today is $794 (pre-order discount of $100). When checking out select the $0.00 shipping option.
2. We will contact you via email in August 2017 for your final selections
3. Your payment when you make your final selection will be $1 + S&H
4. Delivery address will be submitted with your final selection in August.
5. Deposits are refundable at any time (but subject to travel related delays, note below). In addition there is the standard 3 day return privilege after delivery (please see our Policies for restrictions)
6. Shipments are expected to begin in September 2017
7. 75 pre-order slots are available (max 2 slots per person) – Yes there will be many more watches available than 75 😉 we will open general ordering in August/September.

Pre-order FAQ:

Why can’t I make my final selection today? There will also be a 12-hr GMT aluminum insert version but we won’t have pictures available until August 2017.

Why are there only 75 slots available?  We wanted to be able to ship all of the pre-orders within 6-8 weeks of shipments beginning. In addition we didn’t want to get in too deep right now if the response was strong since we still have commitments to fulfill with the Key West and the 300.

Why are you collecting nearly the entire price today? This way we can keep the number of slots available lower and complete pre-order shipments more quickly.

* Please note that we will be traveling between July 16th and August 6th so any deposit refund requests during that time may take longer to process than normal.

Impact to Project GMT/300 customers:

If you have followed Mk II for at least the last several years you may be wondering how this new development effected the Plankowners and pre-order customers of the Project GMT/Key West and the Project 300.

  • Plankowners and select backers of the Project GMT/Project 300: We are sensitive to and grateful for the time that they have invested in the projects. We will/have contacted you via email with a special offer as well as an explanation of the timing/pre-order.
  • Funding: This watch was funded primarily using proceeds from the Hawkinge sales and did not use funds that were allocated for the Project GMT and the Project 300.
  • The Paradive Gen 3 is “Made in Japan” which means that the quality control, assembly and testing were performed in Japan, allowing us to maintain focus on the execution of the Project 300 and the Key West GMT.

Two Paradives in the collection?

  • This is going to be confusing for a couple of months. We are in the process of building a new web site and re-structuring our collections so the fact that there are two versions of the Paradive available and what that means will be much clearer.
  • Status of the Assembled in the USA Paradive: Honestly it’s up in the air at the moment. We are close to completing the Graywater project so that means we will be able to re-open ordering, according to our self-imposed restrictions. The issue here is that the Graywater project took so long to complete because of the case supplier. The vendor has never been able to supply us with enough cases consistently. As you have seen when they do their job right it’s amazing, but unfortunately just as often (about half the time) they get something wrong. So this has resulted in a trickle of available case bodies. The future of this version of the Assembled in the USA Paradive will be decided later this year. Finally it should be noted that pricing hasn’t changed in more than 5 years so if ordering does re-open prices will be going up.

Moving and Service Levels

Moving:

We are moving the PA workshop out of the residential house we have been using and into commercial space (not retail) in Wayne, PA (same town). We have been shopping for space for the last few weeks and signed a lease just last week. We got the tentative move in date yesterday. Why the move? Its a combination of factors, the most important of which is that it will give us the opportunity to hire some help. Working out of this house and having employees come here is frankly just too hard for employees to get to. The space still won’t be open to the public but down the road this space might afford us the opportunity to hold events. So we’ll see.

You could be wondering, although I don’t see why, the reason we would choose to move now. The primary reason is that we are currently in between projects. The Nassaus are winding down and the Project GMT is just starting up. In addition the Paradive and the Fulcrums cases are not expected until February. So this turns out to be as good a time as we are going to get to tempt Murphy’s Law and move. Well if I get time I will try to post some pics of the old shop while we are in transition.

Service Levels: Communication and shipments

I think we have made good strides in communication in the last 12 months but I have to apologize for us having fallen off the wagon these last few weeks. Everyone seemed to be getting sick in one capacity or another except myself, resulting in the effect that it was like I was working by myself again so emails piled up. Then the holidays ran riot all over our normal routine. To be frank I doubt the situation will improve until February as we get set to move. The relocation entails moving equipment and computers as well as transferring our Internet service. At this point I do not know what kind of communication black out will result in the simple transfer of our Internet service, or the fact that with relocations other SNAFUs are bound to occur.

For Nassau shipments we have been waiting on the balance of crowns due. We got lucky and were able to get a partial shipment that allowed us to work through December but now we are out again. The Europeans just got back to work so we should get the balance of the crowns we need for the Nassaus in the next week or two. This kind of works well with the move but I do have to apologize again on the supplier’s behalf. We will keep assembling to the point that we can and ship when the crowns arrive later this month.

2014-05-20: Communication Updates

Sorry for the spotty communication over these last few weeks of May. We have made some improvements that we hope will bear fruit in the second half of the year. When it started to look likely that some of the new improvement projects would pay off it became clear that our back office procedures would not be able to keep up with the volume of watches we would be able to handle. At the moment I only feel comfortable speaking in generalities as I wish to demonstrate our improved capabilities should they actually materialize rather than get anyone’s hopes up.

Specifically though:

  • Procedural changes: Effectively immediate we will no longer use the Mk II CSP to update customer order status’. We will be relying on the E-boutique’s systems for that. For those of you that have open tickets for existing orders, we will be notifying your personally as we begin work on your orders. For new customers we will just be updating the E-boutique with the ship dates and emailing you the updates via the E-boutique. We will keep the CSP running to handle our email correspondence, handle repairs (which are  separate from the E-boutique) and other communications. We plan to re-organize the Mk II CSP, to be completed early next year, in order to make it easier for our customers to contact us and also to keep up with technological changes.
  • “Awaiting Scheduling”: Those with orders awaiting scheduling will begin receiving their ship dates this week. The lead times are as advertised on the site, based on the date the order was placed, but we have had to update/streamline our scheduling procedure for changes we expect to see in the second half of this year.
  • Emails: We will be working those down this week. Sorry for the delay but it was all hands on deck to sort out the changes we wanted to make and the new software we wanted to implement. The implementation was bumpy but we are finally done. We also fixed some software modules that were a little buggy.