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Re-launch of E-boutique

We pushed really hard to try to re-launch the site today but ran into an unexpected formatting problem with the site late this afternoon. We hope to get this taken care of early next week. At this time we expect to re-launch the E-boutique early next week.

E-boutique & Transition Update

So far so good (we are running on the new servers). The changeover has been relatively painless, aside from all the work involved. Right now we are doing testing and getting back in the swing of normal operations. There will be some rough edges when we launch the site but short of a full catastrophe… Read More

E-boutique going live soon

We will be switching over the domains from our old store to the new one in the next 12-24 hours. Our target is to get the store up and running by Sept. 3rd so that we can get back to business as usual. What you can expect: * E-mail will be unreliable for the next… Read More

New E-boutique: Service Disruptions

The new E-boutique is coming along and we hope to launch very soon. Here is a list of potential issues that may effect our customers: * Order confirmations: We are still getting and processing orders through the current E-boutique. Sorry for the delay in the confirmations.  They will go out later than normal. At the… Read More

E-boutique Upgrades Coming Soon

We are about half-way through the upgrades to the E-boutique we have been planning for almost a year now. When we get closer to going live there will be a few things to watch out for: We will post a notice here. The “company site” that you are on now is not part of the… Read More

Order confrimations post vacation

I have completed the refunds requested. I have also completed the order confirmations for orders placed up to July 23rd, 2013. I will resume work on the confirmations on Monday. Thanks for everyone’s patience.

Nassau: Order Confirmation/Ship dates (Update)

I have gotten through about a third of the orders placed. We are up to the beginning of the orders placed on June 3rd. Sorry but I didn’t make quite as much progress as I had hoped this past week. I will naturally keep working this week on the confirmations and ship dates. Thank you… Read More

Order Confirmations: Nassaus

Kindly note that there will be a delay in processing the scheduling and confirmation for the Nassau orders. Due to the large volume of orders we have received in the last few days it will probably take us until the end of next week to confirm and schedule all of the orders. Thank you for… Read More

Nassau Ordering Re-opened

Thank you for everyone’s patience. Nassau ordering is once again open. There are a few things that need to be noted before anyone places their orders: * The lead time is listed at 14 weeks because we are waiting on parts that are due to arrive shortly before our scheduled summer vacation in July. So… Read More

Travel Notice: April 25th through May 5th.

The office/shop will be closed for our annual pilgrimage to Basel for the trade show. Orders placed in this time period will be confirmed on May 6th. We will do our best to answer e-mails while on the road.