I have completed the scheduling and created the tickets for the returning 24 customers. I have scheduled but have not created the tickets for the remaining customers. Given the volume of orders we will take care of this over the course of the next week. Thank you for your patience.
The estimated delivery times will be posted to the Customer Service Portal by Thursday for the returning customers. For everyone else (those that were not part of the group of 24 returning customers, whose orders we had to cancel in June) we will publish the delivery timetable on Tuesday Oct. 16th at the latest. I… Read More
Thank you for everyone’s patience. With the help of our vendors we were able to solve the crown issue and are pleased to announce the re-opening of Nassau ordering. There are a few things to note: * The lead time listed in the E-boutique is 7 weeks: The reason for the long lead time is… Read More
We have run into an unexpected problem with the production of the Nassau which will delay its delivery. During our inspection of the watches we discovered that the crowns were not functioning within the technical specification. While we do not believe the issue would affect customers directly we feel that the watch as it is… Read More