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Kingston delays….

For the sake of keeping the air clear I wanted to address the delay in Kingston shipments over the last two weeks. As many of you already know during the course of this year we re-structured our operations to be more agile. This restructuring brought with it some side-effects. One effect of the changes is… Read More

Kingston: Wait List Ordering

We have just sent out the ordering e-mail and instructions to the 30 customers selected from the Waiting List. Please check y0ur SPAM folders/filters if you do not see the e-mail in your Inbox. If you did not receive the e-mail please contact us through the Order Status Portal. Over the past weekend we informed… Read More

Kingston: Delivery Update

At this point we have finished orders through and including C48 and 72. At this pace we estimate that all of the date dialed Kingstons will be shipped by October 23rd. At that point we will be able to begin the shipment of last batch of the pre-order non-date Kingstons (both the BG W9 and… Read More

Delivery update….

a quick note as its the end of another 17 hour work day. I have finished up to number 69 and C43. C40 was delayed but now on schedule to ship on Saturday the 17th. The next batch of Kingstons have arrived in Switzerland for assembly. No word yet on the turnaround time. This assembly… Read More

Delivery status updated soon…

Sorry I know that I have been remiss in keeping the delivery schedule updated. The new work schedule has been very demanding and in combination with the fact that we are closing our 2010 books its been as hectic as usual here. Date dialed Kingstons have been shipping for last 3 weeks now. I will… Read More

Kingston Parts Kit link sent!

The e-mail has gone out with the link for the parts kit. If you are eligible for the parts kit and have not received the e-mail please contact us through the Order Status Portal. If you have already submitted your parts kit order via the ticket system or via e-mail you can dis-regard the e-mail.

Kingston Parts Kit Update

We completed an audit of the parts kit situation and determined that we only contacted the customers in the first 100 deliveries, which excluded some Plankowners. We will be sending out an e-mail with an ordering link later this afternoon for the remaining customers that need to submit their selections for the parts kit.

Back on the online in a day or so….

I have been installing new software and hardware at the shop and at home to improve our flexibility and efficiency. We have also been converting our work flow to a new schedule to coincide with the software we are using to manage watch builds and deliveries. Updates to the running projects will also be posted… Read More

Implentation of new software…

in our continuing effort to improve customer service and the customer experience with Mk II we will be implementing new software that will help us manage watch builds and deliveries. This may lead to delays in scheduling new orders over the next few days. After studying the software for the last 3 weeks I feel… Read More

Kingston deliveries resuming and GO news

I am resuming work on the date dialed Kingstons this week. At the moment we are reviewing and cataloging the general orders received before we left on our break. There is also some good news for those of you on the waiting list for the General Order. There will be some slots available. About 75%… Read More