Finally lost power but still have plenty I can do in the mean time. Hope to be back to full service by Thursday.
We have made preparations for the hurricane. Personally I am hunkered down in the shop and ready to work as long as I can through the storm. When hurricane Irene came through we didn’t loose our power but based on our history with this location we still expect to lose power for a period of time. We are surrounded by a lot of much larger companies so we expect power to be restored relatively quickly if we do lose power. The local schools are closed for Monday and Tuesday, the wife is off work tomorrow, and you couldn’t find a battery larger than AA at the local Home Depot so everyone is preparing for the worst.
I can only expect that we may be offline from Monday through Thursday but I will certainly post if I can later this week once the storm passes.
I have completed the scheduling and created the tickets for the returning 24 customers. I have scheduled but have not created the tickets for the remaining customers. Given the volume of orders we will take care of this over the course of the next week. Thank you for your patience.
The estimated delivery times will be posted to the Customer Service Portal by Thursday for the returning customers. For everyone else (those that were not part of the group of 24 returning customers, whose orders we had to cancel in June) we will publish the delivery timetable on Tuesday Oct. 16th at the latest.
I was working on the scheduling today and realized that we had to wait for the discount period for the returning customers to expire before we could finalize the work schedule. In any event we are booked through the end of December at this point. The lead time has been updated on the E-boutique to reflect this.