All the Pre-orders, save two orders, are complete. I still have to pick and pack some dial and hand sets tomorrow but the watches are done. The two pieces that aren’t done yet are C61 and C52. For the former we need more information and C52 has a bad crown, which I need to replace before I can finish it.
as normal. Please note that the portal has been down since Feb 25th until this morning so please do re-send any correspondence that you can’t confirm we received through the order status portal.
My apologies for the inconvenience.
There is an error message that says the licensed has expired. Since payment for the service we use was submitted less than a week ago there must be a glitch on their end of the billing system. We have submitted a service request and are waiting to hear back from them. Sorry for any inconvenience.
Please note that any e-mails sent to us while the system is down will not be received and you will have to re-send again once the system is back up and running.
The Plankowner’s name survey has been sent out via e-mail. If you did not get this e-mail please submit a ticket or post a response to your existing ticket for your deposit. We will get back to you later next week when we are back to full strength.
There is also a more general survey posted on our forum. You have to be a member of the forum to be able to vote, but joining is free! Please note that if you are a Plankowner the e-mail survey is the one that you should take. Any Plankowner entries in the general survey will not be incorporated into the Plankowner survey.
We have shipped up to and including Prebuilt #110 and Custom #C60 (C52 and C59 are still in process). We are on track to complete the delivery of the Pre-order watches and parts kits by the end of this month.
As I noted elsewhere we have been continuing to do the more time consuming work of re-working the watches (e.g. stems and hand alignment) and regulation, which is still on schedule. On that basis we have watches up to Prebuilt #125 and Custom #C64 in process and to the point of either requiring the last 2 or all three of the following:
- Final clean up of the inside of the case (This is a check we do to make sure there is no lint or other small foreign material inside the case before we close it.) and pressure testing
- Installation of the bezel and bracelet
- Pick and pack parts kit as required
These last three steps are easier to control time wise and go more or less according to plan. As a result its easier to make up this time later on. This is why, if we ran out of time during the week, we continued to start new Pre-order watches without necessarily finishing the watches that were currently in process. We expect to complete the re-work required, regulation and final testing on the last two pieces of the Pre-order this week. During this week we will also continue to finish the watches that we have started previously. As noted above this puts us on track to complete the deliveries of all of the Pre-order watches and parts kits by the end of February.
General Order Deliveries:
We will begin delivery of the General Order watches by the 3rd week of March. (Please note that the lag is a result of our trip to Basel for the watch fair from March 7th through March 17th). For the General Order we are still working on the scheduling. We are trying to balance efficiency with the actual order in which the orders were placed. As far as time frame is concerned our target is to complete the delivery of the General Order watches by the Middle of October.