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Mk II Restructuring

Industry shifts There are two major industry currents that are impacting us right now. The first is ETA’s efforts to remove themselves as the movement supplier of necessity for most of the Swiss industry. In my opinion it will not be a matter of “if” but a matter of “when” this will take place. The… Read More

Kingston: Prep for Assembly

Here is what we do for each batch of components going out for assembly. It’s far from just shoving a bunch of components into a different box and shipping them out to Switzerland. I apologize in advance for the picture quality. These were quick and dirty shots I took during different stages of the process…. Read More

Customer Service improvements

Similar to my stabilizing health the strides that we have made in improving customer service are only beginning to have an impact. Over the summer the time and effort that we made to improve our customer service infrastructure made the situation noticeably worse while we spent time and energy to integrate the software and built… Read More

Survey sent!

I have just sent out the e-mail update for the Project 300. If you have a deposit for the Project 300 please keep an eye out for it and take the survey that is included in the e-mail. If you do not receive the e-mail please check your SPAM folder first. If you still do… Read More